Refund Policy

Return Eligibility Period

byredosale.it.com offers a 60-day free return window for all global orders. You have 60 calendar days from the date of delivery to submit a return request, complying with premium industry after-sales standards.

Free Return Shipping Terms

All valid return applications qualify for completely free return shipping. No hidden logistics fees, handling charges or deduction fees will be applied. We cover all transportation costs for eligible returned items.

Refund Processing Timeline

After our warehouse receives, inspects and verifies the returned merchandise (confirming unused condition, intact formula and original packaging), we will initiate the refund procedure immediately. Funds will be credited back to your original payment method within 5-10 business days.

Return & Refund Exclusions

  • Items that have been opened, used, artificially damaged, or missing original factory packaging are non-returnable;
  • Complimentary samples and promotional gift accessories cannot be returned or exchanged for cash;
  • Return requests submitted beyond the 60-day return window will be rejected.

Partial Refund Instructions

For multi-item orders, you may apply for partial returns for individual products. Refund amounts are calculated based on the unit price of returned goods. The free shipping benefit of the original order remains valid and will not be revoked due to partial returns.

Best Sellers

Gypsy Water
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Rose Of No Man's Land
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Bal d'Afrique
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Blanche
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Rose Of No Man's Land
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